High-frequency areas (such as lobbies, bathrooms, and elevators)：

‌●Lobby floor: Dust at least twice daily, and increase the frequency during rainy days or peak periods of foot traffic; use wet mopping combined with dry sweeping to ensure the floor is free of dust and hair, and the dryness level reaches over 80%.

‌●Bathroom: Clean up every hour (including replenishing guest supplies, wiping the mirror, and emptying the trash can), and conduct thorough cleaning in the afternoon and at night each day.

‌●Elevator: Clean at least three times a day (morning, afternoon, and late night), including the top of the car, buttons, floor, and ventilation outlets.

‌●Walls and glass: Wipe from top to bottom in one direction to achieve a fingerprint-free, watermark-free, mirror-like effect; replace the dishcloth regularly to prevent fiber residue on the glass.

Low-frequency but easily overlooked areas (sanitary dead zones)：

‌●Lobby: The bottom of sofas, gaps between flowerpots, the back of the service counter, etc. should be cleaned at least once a week.

‌●Corridors and stairs: The corners of walls, behind fire hydrants, and the sides of steps should be thoroughly cleaned every two weeks.

‌●Parking lot and green belt: Thoroughly clean monthly, removing oil stains, cigarette butts, fallen leaves, etc.

‌●Use cleaning tools with anti-hair-shedding treatment to avoid secondary pollution.

●Do not use a hard-bristled brush to scrub the floor to prevent scratching the floor tiles.

●The pH value of the cleaning agent should be controlled at 6.5–7.5 (especially for floor tiles) to avoid corroding the surface.

●For disinfection, use a chlorine-containing disinfectant with an effective chlorine concentration of 500 mg/L or 250 mg/L chlorine dioxide, and let it act for 30 minutes before rinsing with clean water to remove any residues.

Standardized process: Clarify the cleaning steps, frequency, and acceptance criteria for each area (such as no stains on the floor and no odor in the bathroom).

‌Individual responsibility: Adopt a system of divided responsibility and lump sum payment, linking cleaning quality to performance.

‌Multi-level inspection: self-inspection by cleaning staff → irregular patrols by supervisors → comprehensive weekly inspection by the quality department.

‌Customer feedback: Collect issues through suggestion boxes or online reviews, and dynamically adjust cleaning strategies.

‌●When cleaning, please be mindful of water and electricity conservation, and report any facility malfunctions promptly.

‌●Use environmentally friendly cleaning agents (such as phosphate-free formulas) to reduce environmental pollution.

‌●High-altitude work (such as cleaning lights or hanging pictures) requires specialized climbing equipment and should be operated by designated personnel.